Terms of business outlined by MoroccoTravel1.com regulate the utilization of all travel services provided by the company. Given that these terms serve as the foundation for approving reservations, it is advisable to carefully peruse them. In case of difficulty in accessing or comprehending the terms, we suggest reaching out to us before finalizing your booking. Unless mutually agreed upon in written form by both parties, these terms and conditions shall remain valid until modified or waived..

Cancellation by MoroccoTravel1.com

In certain instances, such as insufficient interest in a Morocco vacation package or unfeasibility of the trip, the company reserves the right to cancel the entire tour before its scheduled completion. Notice of cancellation will be provided at least fifteen (15) days before the departure date, with exceptions made for instances of same-day arrival. Upon cancellation, the company may, at its discretion, propose alternative excursions, either to the same destination or entirely different ones. Refunds, for those opting not to select any alternative, are typically processed within two weeks to a month, with a possibility of extending to six weeks during peak seasons.

Insurance

It is highly recommended for every traveler to acquire comprehensive travel insurance to safeguard against various risks, including baggage loss, trip cancellation expenses, and costs related to medical emergencies. Failure to provide proof of insurance may result in airlines refusing boarding. The responsibility for consequences arising from inadequate insurance coverage lies solely with the traveler. Thoroughly review all terms and details, irrespective of whether the insurance was endorsed by us. Disclosure of all relevant information, such as pre-existing medical conditions, is crucial for appropriate coverage.

Health & Conduct

All prospective travelers must ensure their suitability for the activities outlined in our itineraries. Any pre-existing medical conditions should be disclosed at the time of booking, along with arrangements for required medication or treatment during the trip. A medical clearance certifying fitness for travel may be requested. Failure to disclose such information releases MoroccoTravel1.com from any obligations or liabilities associated with the reservation.

Responsibilities of Travelers

As voyagers embark on their journeys, they bear the responsibility of selecting a trip that aligns with their preferences, even if they opt to communicate with an upscale tour company in Morocco for a specific request. It is incumbent upon travelers to ensure their physical well-being is adequate for the trip ahead. Prior to departure, vacationers must make certain they have appropriate attire and equipment, unless stated otherwise in the itinerary. By remitting the deposit and endorsing the terms and conditions, travelers assert that they do not possess any physical or mental condition that could jeopardize their safety or that of their fellow travelers.

Should circumstances beyond our control necessitate an extension of the trip or alterations to the itinerary due to inclement weather, impassable roads, political unrest, medical emergencies, or other unforeseen events, any resulting additional costs and non-recoverable expenses will not be covered in the trip costs or refunds. In such instances, travelers are accountable for covering any supplementary expenses incurred during the journey that were unforeseen (e.g., meals, transportation, accommodation).

It is the duty of travelers to verify that all flights align with the scheduled itinerary. MoroccoTravel1.com is not liable for any losses incurred as a result of the inability to secure air tickets enabling participation in a confirmed journey, nor does it assume responsibility for airline fees or penalties stemming from modifications or cancellations of the journey subsequent to ticket issuance.

Reservation & Payment Methods

Initiating a tour reservation with us is a simple and convenient process – just send an email to our official email address. Once discussions and agreements on the program and pricing are finalized, you can promptly book any of our services, including tours, accommodations, and more. Upon receipt of your reservation, we will promptly respond to proceed to the next steps.

1. A deposit equivalent to 30% of the total trip cost must be submitted to confirm your reservation.

2. We accept credit card payments through PayPal, wire transfers to our designated bank account, and deposits through Western Union.
3. To secure your booking, the remaining 70% of the trip cost should be settled via bank transfer or cash (Dirhams, USD, Euros, or Pounds) at least 20 days before your departure date.

Refunds and Cancellations Policy

Clients have the flexibility to terminate their bookings at their discretion. Upon receiving a written request, MoroccoTravel1.com will proceed with the cancellation process. Please note the following guidelines regarding cancellation fees:

– A 10% deposit must be settled six weeks prior to the travel date.
– A down payment of up to 20% is mandatory within four weeks of receiving the invoice.
– 70% of the total invoice amount is to be paid within the subsequent two to four weeks.
– Cancellations made within two weeks of the trip will not be eligible for refunds.

– No reimbursements will be facilitated if a member of the group is unable to travel due to reasons such as their own illness or demise, the passing of a family member, termination of employment, jury duty, or any other circumstances preventing the group from journeying.

– Should you wish to modify your travel arrangements with no extra fees, kindly inform us at least 60 days in advance of your departure date. Any cancellations post this deadline will be subject to the aforementioned charges.

– Refunds will be processed within two weeks to one month from the date of cancellation. Please be advised that refund processing may extend up to six weeks during peak seasons.

Children’s Accommodation Policy:

• Children aged six and below can stay for free when sharing a room with two individuals without requiring an extra bed.
• For children aged 6 to 12 sharing a room with two adults sans an additional bed, 50% of the package fee is applicable.
• If a child below 12 shares a room with two adults and an extra bed, 75% of the total package cost is charged.
• A child under 12 sharing a room with a single adult incurs 90% of the package price.
• Children aged 12 and above are charged the full adult price for accommodation.

Accommodation Arrangements:

In the event that the specified lodging in the itinerary is unavailable, the company endeavors to provide equivalent alternatives. Additionally, a single supplement is required for solo occupancy of a room.

Tour Fare Exclusions

Various expenses such as airport duties, security charges, visa fees, and personal expenditures are not included in the tour fare. These encompass charges like room service, drinks, laundry, and travel insurance, among others.

Travel Documents

Before embarking on the journey, ensure possession of a valid international passport with a minimum of six months validity. Furthermore, obtaining the relevant visas and health certifications for the destinations on the itinerary is imperative.

Special Request

Communicate special requests like dietary constraints, room preferences, or unique accommodations in writing during booking. Fulfillment of such requests depends on the company’s capacity and confirmation of receipt.